Privacy Policy

Introduction

We value data protection, and we do our best to protect your personal data.

In this privacy policy you will find information about how we handle your personal data when you visit our website or use our products. We want you to know about the personal data we collect, why we need it, how we use it, and how you can control our use of your information.

This policy may change from time to time so please check this page to ensure that you are happy with any changes.

1. Who We Are

1.1 We are known as Altruistiq (our trading name), and we are a limited liability company, registered as Expanding Circle Ltd, incorporated in England and Wales with company number 13115702 and with registered office address at 6th Floor One London Wall, London, United Kingdom, EC2Y 5EB (Altruistiq).

1.2 Our business offers climate software solutions to help businesses measure, manage and abate their sustainability impact (Services).

1.3 We are registered as a Data Controller with the Information Commissioner's Office (ICO) under number ZB066282.

1.4 If you have any queries regarding our use of your personal data, please do not hesitate to contact us at:
(a) trustdata@altruistiq.com; or
(b) Expanding Circle Ltd, 6th Floor One London Wall, London, United Kingdom, EC2Y 5EB

1.5 You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK regulator for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

2. General

2.1 This Privacy Policy, together with our Cookies Policy, sets out the basis on which any personal data we collect from you, or that you provide to us, or that we obtain from other sources will be processed by us to either offer you access to our website – available at https://www.altruistiq.com/ (Website)- or Services.

2.2 To learn more about your rights to privacy and data protection in general, we recommend visiting: ICO’s website at https://ico.org.uk/.

3. How We Use Personal Data - Website Users

3.1 We created our Website to offer general information about our Services to potential customers but also to share insights to anyone interested in sustainability.

3.2 The main purpose of any potential processing of personal information in connection with the use of this Website is to share information about our Services and, more in general, about sustainability with the public. As we value data protection, we have made the choice of collecting and processing the minimum amount of personal information necessary to allow the basic functionalities of this Website.  

3.3 For the purposes of allowing this Website to work, while you access and use this Website, we may collect and process different kinds of personal data about you, which we have grouped together as follows:

(a) Technical Data including internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this Website; and

(b) Usage Data includes information about how you use this Website.

3.4 To gain anonymised information about this Website’s usage, we use Google Analytics’ cookies only. Please note that Google Analytics’ cookies collect information and report site usage statistics but do not personally identify individual visitors to this Website. To learn more about how Google Analytics collects and uses data when you use this Website, and how you can control the information sent to Google Analytics, read Google’s page about safeguarding your data. To read our Cookie Policy please follow this link.

3.5 As we minimise our use of personal data, we rely on our legitimate interest as a company to share information about our work with the public. However, we will always rely on your consent to use non-essential cookies.

3.6 We delete any personal data we may collect while you are browsing this Website after a maximum of 180 days from collection.

4. How We Use Personal Data - Customers

4.1 Our mission is to help businesses keeping track of their sustainability impact and finding strategies to reduce it. Whilst our Services are clearly data-driven, we have designed our processes and practices to minimise the amount of personal data we may require from our customers.

4.2 We apply the principle of data minimisation to all our processing of personal data and limit access to your information. We allow access to your personal information to our employees and advisors only and on a need-to-know basis.

4.3 The section below explains more in details how and why we process your personal data, as well as the legal basis on which we carry out each type of processing.

5. Information We Collect About You

5.1 In order to offer our Services to the public and fulfil our contractual obligations to our customers, we may need to collect some of your personal information. The chart below aims at clarifying what types of personal data we may need from you, depending on your interaction with us.